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ndwolfwood09
Posts: 14
Registered: ‎03-03-2014

Cancelled My Pokemon Order {removed per forum guidelines} - Gift Certificate Question

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‎11-11-2019 05:02 PM - last edited on ‎11-11-2019 05:07 PM by Retired: Senior Social Media Specialist

Since I pre-ordered pokemon sword and shield back in September. It wouldnt let me change the pickup location and person. So i cancelled it and re-ordered the game, but for my $30 GC, will this be refunded within 2-3 days back to my account?

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Alyssa-BBY
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Registered: ‎02-08-2019

Re: Cancelled My Pokemon Order {removed per forum guidelines} - Gift Certificate Question

‎11-13-2019 04:27 PM

Hiya, ndwolfwood09,

Thank you for taking the time to write in to us!

I love taking advantage of the My Best Buy reward certificates myself, so I can certainly understand wanting to check on when you should see it back! When an order is cancelled or returned, the point value of the certificate is usually reposted to your account within three days. You can learn more about this here. Since writing in to us, have you seen those points reposted to your account?

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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