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New Member
Posts: 2
Registered: ‎06-18-2019

Canceling an order?

Hey, so I recently purchaced a video game through the best buy website. Everything is good, but the problem is I've realized that I've used my own name in the checkout process, when the apartment complex I'm living in will only accept mail under my father's name, since the apartment is in his name. It's already been shipped, but I know it's just going to be sent back before it gets to me. Is there anything I can do? I checked out as a guest, so I don't know if that helps at all. I still want the game, I just need to change the name on the order.

Posts: 8,711
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Registered: ‎11-10-2008

Re: Canceling an order?

Why will the apartment complex not accept mail under your name? I have never seen a rule why you cant get mail there as long as the address is valid. This is a strange situation for sure. 

 

Does the apartment complex screen mail coming in, or? 

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New Member
Posts: 2
Registered: ‎06-18-2019

Re: Canceling an order?

It’s a really shady apartment complex. I’m not sure why they do it, and I’m not sure it’s completely legal, but I’m moving out in a month so I’m not going to try to do anything about it. It just sorta sucks for now.