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New Member
Posts: 2
Registered: ‎05-04-2020

Canceling Order

I ordered an ASUS - ROG STRIX Z390-E GAMING (Socket LGA1151) USB 3.1 Gen 1 Intel Motherboard with LED Lighting, but then thought more and no longer wanted it. It has been 12 hours since placing the order, but I still can't cancel. Suggestions?

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New Member
Posts: 2
Registered: ‎05-04-2020

Re: Canceling Order

PS. did not let me cancel at all the whole day

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Posts: 1,227
Topics: 54
Kudos: 251
Solutions: 140
Registered: ‎01-13-2015

Re: Canceling Order

Typically, you have to cancel your order within 30 minutes.  You can try to call 1-888-BEST-BUY and see if the order can be cancelled if it hasn't progressed too far, but no guarantees.

 

How to Cancel Your Order


I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.


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