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Posts: 1
Registered: ‎03-16-2019

Canceled ordered!

I ordered product online it charged my bank 5x it had $329 processing 5 times once I saw that I cancled order on the best buy site how long does it take to receive money back in debit card if its states still processing in bank account but canceled on the best buy site please advise
Posts: 549
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Registered: ‎07-23-2018

Re: Canceled ordered!

Hey, shelly123boom,


Welcome to our forums! We totally understand the need for a prompt refund. 


Generally speaking, funds should post to your debit card statement within about 5-7 business days. The time frame depends upon the internal policies of your bank. If your refund has still not been posted outside this time frame, I recommend contacting your bank for further assistance.

Austin|Social Media Specialist | Best Buy® Corporate
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