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Posts: 1
Registered: ‎04-21-2020

Canceled order

My order is getting canceled every time even after getting email confirmation that it is processed. I called last night and was getting some assistance and was transferred to another department which never went thru. The rep was saying that it was due to the address but I have used this address and your UPS many times before without trouble. Plz help
Posts: 575
Topics: 21
Kudos: 115
Solutions: 25
Registered: ‎11-23-2018

Re: Canceled order

Hello, Nico11, and welcome to our online community!


Thank you for reaching out to us through the Forums for support. As you can tell, we are a little backed up on inquiries, and I apologize for this delayed response. Regardless, we want to make sure everything has been sorted out with your order that keeps cancelling.


I can imagine this to be frustrating, and I'm happy to look into this if you're still in need of help. Please send me a Private Message including your full name, email, and phone number. You can find the blue option to message me to the right of my name, below.


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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