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Posts: 4
Registered: ‎05-19-2017
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Cancel online order

A few months ago i ordered a blu ray movie. It got delayed and said it would be canceled in a month. It never got canceled and i ended up buying it somewhere else. I tried calling customer support and they said they would cancel it and i would get my money back. I've been waiting for weeks and i never have. I would just appreciate some help to get this fixed.
Posts: 394
Topics: 19
Kudos: 59
Solutions: 69
Registered: ‎10-19-2017

Re: Cancel online order

Hello, Jharville1983,

 

While I never enjoy seeing orders cancelled, I'd love to help you get to the bottom of this. To do so, I will just need you to send me over a private message with your order number, phone number, full name, and email. 

 

You can send a private message by selecting that darker colored box to the far right of my signature below. 

 

Best, 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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