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Posts: 1
Registered: ‎03-26-2019
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Cancel delayed order

I ordered a game that was supposed to be delievered Friday the 22nd and I have not recieved the item or an update since. I no longer want this and I would like to have it canceled.

Posts: 4,507
Topics: 134
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Registered: ‎08-21-2017

Re: Cancel delayed order

Hi there, impaul22,


Thanks for visiting us here at our community forums. While we are typically unable to cancel an order more than 30 minutes after it was placed I would be glad to see what options we have available to assist you. Can you please send me a private message with a few more details about your order? I will need to verify your:


Full name

Email address

Phone number

Order number


To send a private message please use the button at the bottom of my post across from my name. 

AndrewB|Social Media Specialist | Best Buy® Corporate
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