07-30-2022 10:50 AM
I can add items to my cart, but I can't open my cart to check out.
I tried to use Firefox (desktop and android) and Chrome browsers, and also logout and login but neither work.
I also cleared cache and cookies but no luck.
I really like to buy some product on sale. Could someone please help?
Thank you very much in advance.
07-30-2022 01:00 PM
Welcome to the Best Buy Forums!
Hi Mishya. I appreciate you taking the time to reach out to us regarding your online shopping experience. As someone who does most of my shopping online, I completely understand your frustration and would be more than happy to assist.
Please try the following troubleshooting steps:
If you have tried all of these steps and you are still unable to log in and place an order, please feel free to send me a private message, utilizing the link in my signature below. Please include your full name, email, and phone number in this message, and I can take a closer look into this for you.