10-02-2022 02:25 PM
10-02-2022 02:58 PM
Welcome to our Community Forums.
Thanks for reaching out. It’s never ideal to receive a damaged item. You have followed the proper steps to exchange it for another one per policy. However, we’re sorry to hear the this was not completed at the store. We’d like to take a closer look so this can be made right with you.
To do so, send a Private Message with your:
Be sure to click the blue button next to my signature to send the message.