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Posts: 1
Registered: ‎01-09-2021

Can't Access Bestbuy.com webiste?

Hello, Please Help!

 

I have been unable to access the bestbuy.com website since December 2020. When I click into the website or type in the url it automatically gives me a "ACCESS DENIED" webpage.

 

It states:

ACCESS DENIED 

You don't have permission to access "http://www.bestbuy.com/" on this server.

Reference #

 

It gives me different reference # each time...I'm really confused. It happened as I was looking into gaming pcs for Christmas and all of a sudden this shows up. It's been about a month now...

 

I'm able to access the website on an incognito tab or another browser, but I'd prefer to stick to my main Google Chrome.

 

Please help if you can!

Posts: 4,971
Topics: 53
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Registered: ‎11-29-2016

Re: Can't Access Bestbuy.com webiste?

Good afternoon, bgmister,

 

Welcome to our forums!  I’ve always preferred to stick to my browser of choice whenever surfing the web or shopping online, so I know how disappointing it must be to no longer access our site using your Google Chrome browser.

 

There may be a few different reasons you’ve run into the issue you’ve been having as of late, so I’m hopeful we’ll be able to offer some steps you can take to resolve this matter.  First and foremost, I would recommend clearing your history and browser cache, and restarting your Google Chrome browser, before attempting to visit BestBuy.com again.  Also, if you’re utilizing a VPN or ad-blocking software, I recommend disabling these as well, as this should resolve the issue. 

 

If you’re still having issues accessing our site after these steps, I recommend utilizing another browser to shop with us online, or visit your local Best Buy store for your future purchasing needs.

 

Regards,

SeanM|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎06-28-2021

Re: Can't Access Bestbuy.com webiste?

Did you ever figure out how to fix this?  I am having the same problem.  Clearing cookies/cache and restarting my chrome browser doesn't work.  Thanks!

Posts: 10,050
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Registered: ‎11-10-2008

Re: Can't Access Bestbuy.com webiste?


@alexferrer1 wrote:

Did you ever figure out how to fix this?  I am having the same problem.  Clearing cookies/cache and restarting my chrome browser doesn't work.  Thanks!


If you have an overprotective security solution turn it off

 

This includes ad blockers, anti trackers, VPN, Etc. Disable your extensions.

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