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Posts: 1
Registered: ‎04-22-2019

Can not reach anybody! Need my order status

Hi.

 

I called customer service over the phone and I have been put on hold forever.

 

I have tried to get status from Bestbuy web site, even if I have the right order number and postal code...nothing!

 

In store...they don't answer the phone!

 

What else can I do? It is 2019..shoud not Bestbuy you have a chat like every body? They are late.

 

Can't believe all the trouble just to get simple info.

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Posts: 1,287
Topics: 14
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Solutions: 79
Registered: ‎10-03-2017

Re: Can not reach anybody! Need my order status

Hello Superbob,

 

I do apologize for the inconveniences you're facing obtaining your order status. Being in the know is certainly important in situations like this. I'd love to check that status for you and see how else I can help. Could you please shoot me over a private message with your full name, email address, phone number, and order details. We'll take it from there!

 

a PM can be sent my way by clicking on the banner below located in my signature.

Dave|Social Media Specialist | Best Buy® Corporate
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