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[HenricCarlström]

Bought some products in store and registered my email address. When trying to chech my order I need to be logged in.
While creating a new account I get an error saying "Oops! Something went wrong while trying to create your account. Please try again.".
Tried doing a password reset om that email address since I thought maybe I allready have an account. But I get an email back saying that email isn't registerd as an account.

Please help me fix this problem.

[Quinton-BBY Social Media Specialist]

Hey, HenricCarlström,

Thanks for connecting here on the Best Buy Forums. Welcome to this public community! Please take some time to explore some of the blogs, and other content we have to offer.  

I’d be happy to look into this for you and see what answers I may be able to provide here. To get started, can you please click on the blue button in my signature below to send me a private message? Once there, please provide your full name, email, phone number, and Customer Service Pin from your receipt.

Sincerely,