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ben_barnett44
Posts: 1
Registered: ‎09-11-2022

Can best buy staff please help?? I got charged twice for my order

‎09-11-2022 11:25 AM

Hello I was reaching out because you all billed me twice for my order of a thousand dollars, I am a college student I need that money. If one of you all could reach out to get this sorted out that would be amazing thank you.

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hockeycanuckjc
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Registered: ‎11-10-2008

Re: Can best buy staff please help?? I got charged twice for my order

‎09-11-2022 01:33 PM

The second charge is not a actual charge- it is an authorization as outlined here : 

 

https://www.bestbuy.com/site/help-topics/cancel-your-order/pcmcat203900050004.c?id=pcmcat20390005000...

 

Unfortunately this will tie up funding on your card until the final charge goes through. 

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.
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