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Registered: ‎12-26-2019

Buying Digital Xbox Gift Card with Visa Debit Gift Card?

I’m trying to buy an Xbox one gift card (for $50) with my prepaid Visa Debit Gift Card (also worth $50). There’s an error saying that they can’t process my credit card. I’m unsure if it’s because it’s a debit card not a credit card (that’s what the error calls it- a credit card) and I didn’t change the card type but I’m kinda new to this whole thing so it’s a bit confusing
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Registered: ‎12-23-2016

Re: Buying Digital Xbox Gift Card with Visa Debit Gift Card?

Hi, Heyraye,

 

Welcome to the Best Buy Community forums. Thanks for getting in touch with us about this.

 

If that card has a VISA logo, it should work just like any credit card, so I'm not sure why it isn't. Is it a card based in the United States, or is it an international debit card?

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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