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New Member
Posts: 1
Registered: ‎06-20-2019

Buy E-Gift Card with Gift Card

Hello,

 

I received a physical Best Buy gift card from my bank account's reward program. I would like to rather have an E-Gift Card if possible.

 

1. Could I purchase an E-Gift Card with the physical Gift Card?

2. If not, is there a way to just transfer the balance onto an E-Gift Card?

 

Thank you.

Posts: 5,865
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Registered: ‎12-23-2016

Re: Buy E-Gift Card with Gift Card

Hello, AccessDenied,

 

Thanks for joining us at the Best Buy Community forums. That’s a great question.

 

As noted here, e-gift cards can only be purchased by using a valid VISA, MasterCard, Discover, American Express or Diners Club. Because the purchase is directly through the gift card company, Cashstar, a Best Buy gift card can’t be used. We are not able to transfer balances from a gift card to an e-gift card.

 

Please let me know if there’s anything else I can assist with.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
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