06-20-2019 03:11 AM
I received a physical Best Buy gift card from my bank account's reward program. I would like to rather have an E-Gift Card if possible.
1. Could I purchase an E-Gift Card with the physical Gift Card?
2. If not, is there a way to just transfer the balance onto an E-Gift Card?
06-23-2019 12:42 PM
Thanks for joining us at the Best Buy Community forums. That’s a great question.
As noted here, e-gift cards can only be purchased by using a valid VISA, MasterCard, Discover, American Express or Diners Club. Because the purchase is directly through the gift card company, Cashstar, a Best Buy gift card can’t be used. We are not able to transfer balances from a gift card to an e-gift card.
Please let me know if there’s anything else I can assist with.