04-25-2021 05:34 PM
04-25-2021 05:38 PM
04-25-2021 05:50 PM
Welcome to our community, Harjoth56.
Getting a new computer ought to be fun and exciting and not fraught with the difficulties you've described. I was unhappy to hear about your experience and I regret any inconvenience to you.
With apologies, this Community is intended for our U.S. customers. Please contact Best Buy Canada for further assistance with your concerns.
Thank you for writing to us.