11-23-2022 09:47 AM
Hello, I bought a few gift cards and received 2 out of 3 and I am missing one and have dealt with customer support on phone and they didnt know what to do they sent me a 4 number keycode, but I dont even know whats that for if I dont have the gift card numbers itself. Hopefully someone can go into the system and find my gift card.
Solved! Go to Solution.
11-23-2022 11:45 AM
Hello, Jerred,
Thanks for reaching out. I can understand not receiving your $200 Princess Cruise gift card wouldn't be a welcome situation. I'd be happy to see how I can assist with this.
Can you please send me a private message with your full name, phone number, email address, and order number? To send the message, you can use the button in my signature below.
Sincerely,
![]() | ![]() ![]() ![]() As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | ![]() | ![]() |