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New Member
Posts: 5
Registered: ‎12-26-2011

Bestbuy.com verification broken

Your website isn't sending out verification code emails or texts so I cannot finish my order. No, it's not in spam.
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New Member
Posts: 5
Registered: ‎12-26-2011

Re: Bestbuy.com verification broken

Facepalm. Six hours later and your site is finally sending email, but the verification codes don't work.
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New Member
Posts: 5
Registered: ‎12-26-2011

Re: Bestbuy.com verification broken

Next day and it's kind of working. First code fails, but the second code works.
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Posts: 561
Topics: 23
Kudos: 121
Solutions: 34
Registered: ‎07-23-2018

Re: Bestbuy.com verification broken

Hi there, milesdp5,

 

Thanks for taking the time to connect with us on our Forums! To our knowledge we are not currently experiencing and site wide issues that would cause your verification code not to arrive. 

 

That said, we do have some general troubleshooting tips! For example: If you are using a VPN when accessing BestBuy.com. That can cause issues with verification. If you would like us to take a closer look at your account, please send us a Private Message via the blue button in my signature including your full name, email address, and phone number.

Austin|Social Media Specialist | Best Buy® Corporate
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