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Posts: 3
Registered: ‎01-21-2018

Bestbuy.com order postage due

My order was suppose to be delivered today and instead I get a notice on my door saying that postage is due and that I have 10 days to pay the USPS. My item was free shipping anyone ever have this problem before? I haven't gone and picked it up yet since I don't feel I should have to pay extra for Best Buys shipping mistake. Looks like they shipped my almost 5 pound package as first class 4 ounces instead.  

Posts: 399
Topics: 20
Kudos: 61
Solutions: 72
Registered: ‎10-19-2017

Re: Bestbuy.com order postage due

That is weird, Terror03. 

 

I would love to take a more in-depth look into this for you! So that I can, could you send me a private message with your order number,  phone number, full name, and email? 

 

Thanks! 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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