11-01-2019 01:47 AM
11-02-2019 12:01 PM
Thanks for sharing this with us here. I would have to agree... that is certainly an order and refund gone wrong. I'm sorry to hear about this, and I hope you know we strive to offer a better experience than this.
While all of the information you've been told sounds like solutions that I'm familiar with, you've been given far too many, and it's hard to tell which one is your solution. If you can send me a private message with the below information, I'd be happy to clear some of this up for you and find out what's going on.
Your full name
Looking forward to hearing from you!