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Posts: 1
Registered: ‎02-15-2020

Bestbuy.com Price Not Honored by store (LG Washer / Dryer combo)

[ Edited ]

Hi there, 

 

When you view the LG WM3500CW  washer on BestBuy.com, scroll down to the "our experts recommend" section. Here, it advertises the price to 584.99 when paired with the dryer LG DLE3500W (also 584.99). When both are selected, the page gives you a subtotal of 1169.98. 

 

I attempted to get this price honored at my local best buy and they refused, stating this was only a special offer when you bought 4 appliances. 

 

However, your website is advertising these prices when only two items are selected, and even giving a subtotal next to the "add 2 items to cart" button. 

{Removed per forum guidelines}

 

I purchased these for a higher price from my local best buy and would like the web price (as advertised) honored. 

Posts: 7,190
Topics: 116
Kudos: 374
Solutions: 394
Registered: ‎12-23-2016

Re: Bestbuy.com Price Not Honored by store (LG Washer / Dryer combo)

Hello, whapper,

 

Thanks for joining the Best Buy Community forums. Thanks for reaching out to us about this.

 

Our Price Match Guarantee is an awesome way to make sure you're paying a low price. Under that Guarantee, however, bundle prices cannot be matched.

 

That said, I checked, and I'm not seeing that lower bundle price on those appliances. When was it that you saw this lower price on our web site, and when did you visit the store? I'd like to look more closely into this, and see if I can determine what's happening with that price.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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