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New Member
Posts: 1
Registered: ‎01-10-2019

Bestbuy canceled my order

I made a purchase using my Visa card that was issued outside of the US. I read on a forum (?) that holders of non- US cards may use the following address in lieu of their billing address: 10780 Kempwood Dr. Houston, TX 77043.

Is there a way my order can be processed with my international card?
Posts: 2,957
Topics: 37
Kudos: 248
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Registered: ‎08-21-2017

Re: Bestbuy canceled my order

Hi there Tjay45,

 

Thanks for visiting our community forum! We work hard to make online ordering as quick and easy as possible, even if you don't have a credit card issued in the United States. We do have a few requirements when placing these orders including using that address for your billing address. You can find some further instructions here. I'd be happy to take a look at your order to see if I Can see why it was cancelled. Can you please send me a private message with your full name, email address, phone number and order number? You can send a private message by clicking the button at the bottom of my post. I look forward to hearing back from you so I can continue to research this.

 

Regards,

AndrewB|Social Media Specialist | Best Buy® Corporate
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