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New Member
Posts: 2
Registered: ‎02-23-2019

Bestbuy Gift Card not refunded

Tittle can i get a mod to check and fix my problem this happened to me a few years ago and its happening again and each time it takes forever to get my refund.

 

Like always i call tell me to wait 24hrs and it wont be refunded since its suppose to be 30min refund after cancellation not 24hrs.

 

Then those 24hrs turns into 48 a week and now bestbuy plays games with me and my money.

Posts: 247
Topics: 7
Kudos: 47
Solutions: 15
Registered: ‎11-08-2021

Re: Bestbuy Gift Card not refunded

Hello, lasttimei,

 

Welcome to our forums! Having a delayed refund is never great, so I can understand your concern.

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

 

  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number

 

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

Regards,

Aaron G|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎02-23-2019

Re: Bestbuy Gift Card not refunded

I already sent you 2 private mails. called a bunch of times and still nothing is done like everyone else i'll probably be waiting 20+days to get a refund.