11-03-2017 09:32 PM
11-05-2017 11:26 AM
Thank you for letting us know about the difficulties that you are having with your BestBuy.com account. I can absolutely understand how frustrating it is to be told you password is incorrect even when you're sure you are typing it correctly. I know I've had that happen to me before so I am more than happy to help you to try and get this resolved.
Typically issues with our website can be solved by clearing your browsers cache. For assistance on how to do this, I would recommending checking this page. If this does not solve your problems, I would also recommend trying a different internet browser.
Please let me know if you have any further questions or concerns, I am happy to help.
11-08-2017 04:45 PM
Hi there NosajThing-
Thank you very much for your response. Since that did not work I would like to escalate this to our support team so they can look further into this. Can you please send me a private message with some further information? I will need:
Your full name
Email address on account
Phone number on account
To send a private message please click the button at the bottom of my post across from my name. I look forward to hearing back from you so I can further assist you.