12-03-2019 01:53 PM
Welcome to our Best Buy Support forums! Getting errors is never a welcome scenario to be in, but I appreciate you taking the time to reach out to us to review this with you. We'll be happy to see if we can assist with getting you registered, if you are still in need of assistance.
To do this, I'd like to gather some additional information from you. Can you please share where you were attempting to register? If it is our BestBuy.com website, it's possible that there is already an account that is using your email address, which can cause errors.
I'd be happy to verify this for you if you can please send a private message with your full name, phone number, and email address. To send the private message, you can use the button in my signature below.
I look forward to hearing from you soon!