07-01-2021 02:56 PM
07-01-2021 03:07 PM
Welcome to our Best Buy Support forums! Ordering an open-box can be a great way to save some money, but I can certainly understand wanting to get the item that you paid for. I wish you were joining us under better circumstances but I'll be happy to look into this with you to see what options there may be.
Can you please send me a private message with your full name, phone number, email address, and the order number? To send me the private message, simply use the button in my signature below.
07-01-2021 05:35 PM