11-23-2019 07:08 AM
I have an best buy online order that was just processed. It said it would be delievered today. Last night I recieved an email stating that it was delayed possibly until December 23. However I will be out of town starting Sunday and will not be available to claim this item if it is shipped and delievered over the Thanksgiving holiday. In fear that it could be swiped off of my porch I would like to have this canceled. As I see several stores in the area have this product available that I could pick up...
I can not make changes to the order as the 30 Minute time has passed. Please advise.
11-25-2019 11:32 AM
Welcome to the Best Buy Community forums, and thanks for shopping with us. I know that getting delay emails like this always feels bad. I'd be happy to look into that order to see if there's anything I can do to help.
Please reach out to me though a private message by using the link in my signature below this post. Please include your name, email address, phone number, and order number. I'll check it out and see what we can do.