07-21-2022 09:09 AM
07-21-2022 10:18 AM
Was this item part of a special sale? Like a Flash Sale or sale only available to certain people?
07-21-2022 02:07 PM
We have reached out to you via private message in our other conversation. Please reach out to us though there when you are most available.
07-29-2022 07:58 PM
This has still never been resolved. Via pm, I was told that they were going to reach out to my local store to allow the price match. I got to the store and they refused as it was past the return date. Such a waste of time and horrible customer service.
08-08-2022 10:38 AM
Hello again, Kcorai87.
It is nice to hear from you, although I am sorry to hear you are still seeking support with a resolution. I understand another moderator had been working with you, and it sounds like your local Best Buy store may have also been contacted. I’d like to discuss this further, in effort to determine if I’d have any resources available to assist.
When you have a moment, would you mind connecting with me privately? Please send a Private Message with your full name, email address, and telephone number. I look forward to working with you!
08-08-2022 10:57 AM
08-08-2022 11:03 AM
Thanks for getting back to me. I understand you have provided your information previously, although you were working with another moderator. As mentioned, I’d like to see if I may be able to help with a resolution. This will require me to complete the verification process again, and that is best done through a Private Message. If you would not mind sending me that information, I can review your purchase details.
Thank you for your cooperation!