07-29-2022 10:46 AM
07-29-2022 12:30 PM
Welcome to the Best Buy Forums!
I had a package go missing last year, and it was such a frustrating experience. Any time an order is delivered, and the package goes missing, an internal investigation is performed. I would be happy to look into the status of this escalation for you! Can you send a private message with the information below so that I can look up your account? You should be able to send a Private Message by clicking the button to the right of my signature below!