04-13-2019 12:11 AM
Solved! Go to Solution.
04-14-2019 11:27 AM
Welcome to the Best Buy Community forums. I’m sorry that your order was cancelled. We hate it when something like that happens.
As for your gift card, it shouldn’t take that long for the funds to be returned to you. I’m hopeful that you’ll see them today. I’m sorry if the folks you spoke with gave you incorrect information about that.
If you don’t see the refund by tonight, please reach out to me through a private message by using the link in my signature below this post. I’ll need your name, email address, phone number, and order number to get started.