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Posts: 2
Registered: ‎05-07-2022

Best Buy egift card transaction history



My Best Buy gift card was used by someone else and I need to get my transaction history to prove it. Best Buy gave it to me over the phoe but was unable to email me a copy. Please let me know how I could get this. Thanks, Chris

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Registered: ‎11-10-2008

Re: Best Buy egift card transaction history

Gift cards are like cash. Unfortunately if it was stolen, Best Buy would only be able to replace the funds remaining on the card , cancel the lost one and send you a new one.


If this was fraud, you would need to contact law enforcement which would work with Best Buy to deternine the issue at hand. 

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New Member
Posts: 2
Registered: ‎05-07-2022

Re: Best Buy egift card transaction history

I appreciate the info but I'm not expecting Best Buy to do anything. I just want to have the transaction history from Best Buy so I have proof of time the transaction was made for other purposes.

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Registered: ‎07-23-2018

Re: Best Buy egift card transaction history

Hello, chrishafner1, 


Thank you for visiting our online community. This is a great place to come for support. If your Best Buy Gift Card was somehow used by another party, I understand why you’d be requesting additional information. I’d like to see if there may be any information I could provide. 


Your Private Message has been received. I’ll be connecting with you there, as I will need to confirm some of your information. 



Sarah|Social Media Specialist | Best Buy® Corporate
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