05-07-2022 09:38 PM
My Best Buy gift card was used by someone else and I need to get my transaction history to prove it. Best Buy gave it to me over the phoe but was unable to email me a copy. Please let me know how I could get this. Thanks, Chris
05-07-2022 10:00 PM
Gift cards are like cash. Unfortunately if it was stolen, Best Buy would only be able to replace the funds remaining on the card , cancel the lost one and send you a new one.
If this was fraud, you would need to contact law enforcement which would work with Best Buy to deternine the issue at hand.
05-07-2022 11:41 PM
I appreciate the info but I'm not expecting Best Buy to do anything. I just want to have the transaction history from Best Buy so I have proof of time the transaction was made for other purposes.
05-08-2022 09:43 AM
Thank you for visiting our online community. This is a great place to come for support. If your Best Buy Gift Card was somehow used by another party, I understand why you’d be requesting additional information. I’d like to see if there may be any information I could provide.
Your Private Message has been received. I’ll be connecting with you there, as I will need to confirm some of your information.