04-26-2019 06:16 AM
Recieved my $10.99 clearanced game to open it and find the plastic off and disc is gone. Postal package was not opened so it was taken before being sealed , at the warehouse. Seems Best Buy has a thief and they dont seem to mind since I was not offered a replacement or refund. Tried sending it back and they resend it back to me. Cost them more in shipping than what the game costs. And I get to play the fool.....
04-26-2019 12:36 PM
Thanks for connecting with us on our forums! I can imagine receiving an empty item would be a bit worrying. We would love to take a closer look at this and assist however we are able!
Would you be able to send us a Private Message with more information? Please be sure to include your order number, as well as the full name, email address, and phone number listed in the "bill to" section of this order.