01-20-2023 08:35 PM
01-21-2023 06:32 PM
Thank you for reaching out to us via Forums about your situation. Making sure everything goes according to plan is very important and I understand your frustration with the situation. I would like to provide support for your situation and see what is happening. When you can please reach out to us via private message with your full name, telephone number, email and order number. There we can take a deep dive into your situation and see what is happening in more detail. In addition please do note that I am leaving the office for the weekend, but I will be back on Tuesday to provide further support. Please let us know soon.