02-09-2021 06:53 PM
02-10-2021 03:46 AM
Did you purchase in store or online? I can't see them online only other kinds of gift cards.
02-10-2021 12:47 PM
Good afternoon, MastrChief,
Welcome to our community forums. I appreciate you taking the time to let us know about this purchase. Having a gift card is always great, especially if it's one that can be used anywhere. I would be glad to help you look into this to make sure we are providing the correct information.
To my knowledge, we no longer sell Visa branded gift cards. How long ago did you purchase these gift cards? Did you purchase these online or at one our store locations? Have you contacted Visa to verify that these can't be used at another retailer?
I look forward to hearing back from you so I can continue to review this for you.
|AndrewB|Social Media Specialist | Best Buy® Corporate|
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