12-01-2021 04:20 PM
Hi, I have several $50 gift cards that I tried to use on Best Buy site tonight. The system originall accepted them at checkout but then when I tried to add a few more to the transaction, I could not. So I retried the transacation and not the orignal cards I entered are saying the pins are invalid. Help!
12-01-2021 05:13 PM
Thanks for reaching out about the gift cards you're trying to use. I can understand getting an error when trying to use these is not ideal, especially if they'd worked previously. I'd be happy to take a look into this with you.
I see that you've also sent me a private message, so I'll be replying there shortly. You'll be able to access your private messages using the yellow envelope icon in the upper right corner of this page.
|Melissa|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support