BestBuy.com

[needhelp2day]

Hi,  I have several $50 gift cards that I tried to use on Best Buy site tonight.  The system originall accepted them at checkout but then when I tried to add a few more to the transaction, I could not.  So I retried the transacation and not the orignal cards I entered are saying the pins are invalid.  Help!

[Melissa-BBY Senior Social Media Specialist]

Hello, needhelp2day,

Thanks for reaching out about the gift cards you're trying to use. I can understand getting an error when trying to use these is not ideal, especially if they'd worked previously. I'd be happy to take a look into this with you. 

I see that you've also sent me a private message, so I'll be replying there shortly. You'll be able to access your private messages using the yellow envelope icon in the upper right corner of this page. 

Sincerely,