07-25-2022 10:00 AM
07-25-2022 10:23 AM
Thanks for reaching out to us on Best Buy Forums. Buying a new TV should be exciting, so I regret to hear that it was not in perfect condition. I would be happy to look into what options may be available. To begin, please send a Private Message via the blue button to the right of my signature. Please include your full name, phone number, and email address along with your eBay order number (if you have it).