11-12-2019 07:41 AM
Greetings. I keep trying to cancel a Best Buy ebay purcahse that has yet to ship. Can someone help me with this?
I purchased the item using the wrong payment method, sent a cancel request using Ebay, and then purchased the item with the correct payment method. If I can't cancel and do have to wait for the first item to arrive but I get the second first can I just take the second item to Best Buy for the refund on the original payment method?
Solved! Go to Solution.
11-12-2019 09:06 AM
Hello. I'm trying to cancel a Best Buy Ebay purchase that hasn't shipped. Can someone help me with this?
I bought the item using the wrong payment method, sent a cancel request using Ebay, and then purchased the item with the correct payment method. Please cancel it.
If I can't cancel and do have to wait for the first item to arrive but I get the second item can I just take the second item to Best Buy store for the refund on the original payment method?
11-12-2019 04:41 PM
From Best Buy Ebay website for returns:
The following applies to all returned items:
How Do I Return An Item? The original receipt or packing slip (if you received one) is required for all returns. Items purchased from Best Buy on eBay are eligible for returns by bringing the product into a Best Buy store located within the United States or by mail. Return Period You can return almost everything within 15 days of date of delivery for a refund. Simply bring your item(s) to us with all contents and packaging, proof of purchase, and we will process your return. Extended Holiday Return & Exchange Period Buy your gifts and other items this holiday with the peace-of-mind of easy returns. Almost every purchase made from Best Buy on eBay throughout November and December can be returned through January 14, 2020. Purchases made between November 1 – December 31, 2019 have an extended return period through January 14, 2019, excluding cell phones, cellular tablets, cellular wearables, AppleCare monthly plans, and Major Appliances. All other terms and conditions of our Return & Exchange Promise apply.
11-14-2019 01:58 PM
It's always frustrating when it seems like your order is moving at a snail's pace. For assistance with this, please sign into your eBay account, and message Best Buy from within your eBay account. One of our awesome agents on that team should be able to help!
11-15-2019 10:28 AM
11-15-2019 11:05 AM