12-28-2020 07:17 PM
12-30-2020 01:16 PM
Thank you for taking the time to join our community here on the Forums! I'm disheartened to hear about your experience, as it is never within our intentions for there to be any complications or issues when processing a refund. I can understand that this experience has been a far from the world-class service we aim to provide, and I appreciate you taking the time to share your feedback with us here. I would like the opportunity to assist however possible with this.
To get started, can you please send me a private message that includes your full name, phone number, email address, and order number? You can send a secure message by using the Private Message button below in my signature.