11-08-2017 12:27 PM
With the holiday season coming up and the Black Friday ad we just revealed, it’s understandable why you’d be looking to create a BestBuy.com account with us, so I’m sorry to hear things haven’t been working as anticipated. As I certainly would hate for you to miss out on some amazing deals, I’d be happy to see if we can eliminate the problem and get you up and going.
If you haven’t already, please clear the browser history and cache from all the browsers you’ve attempted to use. Once completed, please try again using only one. Unless you’re attempting to register using information already associated with a BestBuy.com account, the issue should be resolved. If not though, please send me a private message with your full name, email, and the phone number you’re trying to use so I might fully review your case. You may do this by logging into the forum and clicking on the blue “Private Message” button included in my signature below.