Melissa-BBY
Hello again, midniteremedy,
Have you cleared your cache and cookies on your computer(s)? The error that you are receiving should be cleared by doing this. You may also want to try a different browser.
We do not permit personal posting the personal information that I need to get from you on our forums, so please do not share that here. If you still cannot send me another private message with the information that I need, if the gift card was ordered from Best Buy, you can call (888) 237-8289 and our support team there should be able to assist with options for you.
Sincerely,
 | Melissa|Senior Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | | |
Melissa-BBY
Hi, midniteremedy,
If you can try to just send me a private message with just your full name, phone number, and email address, let's see if that works. From there, I can see if I can find the purchase or we can find a way that you can get the information to me. You were able to send me messages previously, so from the recent error, it sounds like there may be an issue with the information that you're trying to send to me.
Sincerely,
| Melissa|Senior Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | | |
Melissa-BBY
Thanks! I got that message and will reply momentarily.
Sincerely,
| Melissa|Senior Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | | |
