BestBuy.com

[hafezshraideh]

This is the second time I pre-order something for in store pickup and I get an email the night before that it’s delayed. No indication in when to expect. Just that it’s delayed. That’s it. Will it eventually become available for me to pickup or do I have to run around town try to grab a copy now even though it should have been ready for me to pickup today? Do I contact the store? Not really sure how to proceed. If someone is here from customer support I’d appreciate some help.

[KatieR-BBY Social Media Specialist]

Hi, hafezshraideh,

Thank you for being a part of our Forums community, and for reaching out to us here today.

I hate to hear your pre-order has been delayed, and would be happy to take a look and see what information I can provide. To begin, please send me a private message with the order details, as well as your full name, phone number, and email address. You can send me a private message by logging into the forums and clicking the blue button across from my signature on this post.

Regards,