01-11-2020 12:18 PM
01-11-2020 12:30 PM
01-14-2020 12:33 PM
Good afternoon, Baitandswitch20,
I appreciate you signing up for an account here with us at the Best Buy Community forums. Our Price Match Guarantee is a great way to save money, but there are some requirements that must be met for a price match to qualify.
Apple isn't a qualified online competitor, but may be a local competitor. I'd like to look into this to see if I can help resolve the discrepancy between what you were initially told, and what ended up happening.
Please send along a private message through the link in my signature. I'll need your name, email address, phone number, order number, and that confirmation ID, if you have it handy.