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New Member
Posts: 1
Registered: ‎06-14-2019

Bad packaging

I have a complaint about packaging. I ordered a scanner and it was not in a brown shipping box. The scanner was on my porch with a shipping label on it. Anyone could see what was in the box. I want to know why It wasnt't mailed in a box? Its not too large. It could have easily been stolen or it could be damaged. I have pictures of it. Did this item come from my local store or did it ship from another state? Thanks for your response.

Posts: 2,820
Topics: 94
Kudos: 196
Solutions: 104
Registered: ‎09-29-2008

Re: Bad packaging



Welcome to Best Buy's online community, I appreciate the time you have taken to write to us here and sending us a private message on Facebook. I believed I replied to your private message. When you get a moment, take a look at my response, and let me know if you have any additional questions.


Thank you,



Karina|Social Media Specialist | Best Buy® Corporate
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