10-16-2019 01:21 PM
10-17-2019 09:53 AM
Welcome to the Best Buy forums! We appreciate that you’ve chosen Best Buy for your online purchase, and I think everyone appreciates when an order arrives by the date given on the order.
However, please know that those dates are an estimated time of arrival, and can be impacted by product availability, level of shipping chosen, or other shipper concerns. Certainly, having products arrive after that estimated is not our goal, and we do everything we can to make sure all orders arrive on time. You can find more information on our Shipping Costs & Timing here.
If you do need further assistance looking into your order, please send me a private message with your full name, email address, phone number, and the order number, so that I can take a look. You can send me a private message by logging into the forums and clicking on the blue button across from my signature on this post.