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New Member
Posts: 3
Registered: ‎09-07-2019

BBY ONLINE ORDER - Protection Plan

Hello. I have the online order # for products I purchased and wanted to verify if I had purchased a protection plan.  How would I go about doing so?  Apparently there is no best buy account associated with my email so I cannot look there. Please advise. Thank you and have a great day!

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Posts: 1,362
Topics: 17
Kudos: 113
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Registered: ‎10-03-2017

Re: BBY ONLINE ORDER - Protection Plan

Hello, DudeAbides,

 

I'd be more than happy to see if I can find this out for you. Having protection on your tech is always a smart choice because, well, you just never know. To get started, please feel free to shoot us a private message with your full name, email address, phone number, and any purchase information you may have. We'll see where we can go from there!

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎09-07-2019

Re: BBY ONLINE ORDER - Protection Plan

I already submitted this information via private message. I don't appreciate the run around. How many people do I have to message to get this taken care of?
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New Member
Posts: 3
Registered: ‎09-07-2019

Re: BBY ONLINE ORDER - Protection Plan

[ Edited ]

I'm still waiting on a response for this. I am angry that I have to re-list this information again when I already gave it once. {removed per forum guidelines} and the email is either {removed per forum guidelines} or {removed per forum guidelines} The old phone was {removed per forum guidelines}. Are there protection plans or not?

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Registered: ‎02-08-2019

Re: BBY ONLINE ORDER - Protection Plan

Hi, DudeAbides.
 

We’re sorry that there has been a delay in a response to you. We certainly want to be helpful and provide you with the information that you are requesting.  We recognize that you may have provided you information to a previous colleague, as well as publicly in your recent forum post. To protect your privacy, we have removed that information from public view. So, please understand that our intention is not to cause you frustration.

Would it be possible for you to provide your full name, phone number, and email address once again, in a private message, please?  Once received, we will be able to promptly verify the information you’ve requested. To send that information privately, simply click on the ‘Private Message’ button located at the far right of my signature.

 

Regards,

Wesley|Social Media Specialist | Best Buy® Corporate
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