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Posts: 1
Registered: ‎08-06-2022

BB sold me USED 75" tv as NEW

Last week, I received my 75" insignia f30 tv that I bought online. Upon getting it delivered and setting it up, I noticed there was 4 white cloudy spots on the edges. I called them right away and they offered $100 GC to compensate for the issue. My wife suggested that they were not very noticeable because it was at the edges so I took their offer. I noticed that tv turns off and voice volume shuts off on its own a couple of times but didn't think anything of it. Today however, I noticed while playing with settings that there was an account and address linked to this TV. I also noticed scratches on the sidewalls where it's only visible on direct sunlight. I will never buy or trust bestbuys every again. Very very disappointed.
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Registered: ‎10-10-2012

Re: BB sold me USED 75" tv as NEW

Hello, Redsuxh8r.

 

I'm sorry to read that you've been having on-going issues with your purchase.  Have you called back to see if there any resolutions available to you?  Even with the fact that you accepted the offer of the gift card, there may be some options available however I'm not making any promises.

 

 

Derald|Social Media Specialist | Best Buy® Corporate
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