07-22-2021 04:39 PM
07-22-2021 04:57 PM
Hello, MJ072, and welcome to our online community!
Thank you for posting on our forum for support. I hate to hear you're still waiting on part of your refund to post, as $300 is a lot of money to be missing. Typically, e-gift card refunds should process within 24 hours of a cancellation or return, so I can understand your concern here. I'm hoping I can provide the support you've been looking for with this situation now.
I'd like to first pull up your account in our system for review. To start, please send me a private message including your full name, email, phone number, and cancelled order number. You can find the blue option to message me to the right of my name below.
All the best,